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1. Our use of cookies 


This website does not use cookies (as described below) when you browse or use our services. However, if you initiate a support request or ask for help in connection with our services, a cookie may be used to ensure that your matter is handled and that you have a pleasant user journey going forward. A cookie is a small file of letters and numbers that we store on your browser or on your device if you agree. Cookies contain information that is transferred to your device. We use these types of systems for the purpose of distinguishing you from other users of our website and services. This helps us provide you with a good experience when you visit our website. We also use these types of systems to improve our website, identify you and protect your safety.

2. Types of cookies that we may use 


Type of  Cookie (Functionality)

Purpose of  Cookie


These  cookies assist us with ensuring that you receive assistance with any support  requests that you may have during your user journey on our website. These cookies remember choices you make, for example the country you visit our website from, your language and any changes you have made to text size or other parts of web pages that you can customize, in order to improve your  experience of our website and to make your visits more enjoyable. The information these cookies collect may be anonymised and cannot be used to track your browsing activity on other websites. Please note that third parties (including, for example, external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies. We may use cookies to collect anonymised data on our visitors’ behavior on the website. We may capture what website a visitor to our website has come from and what website they go to afterwards. We may also capture demographic data (e.g.the visitor’s location) and we may use that data to analyze visitor behavior across websites. Almost all internet browsers are automatically set up to accept cookies. If you want to refuse or delete any cookies (or similar technologies), please refer to the help and support area on your internet browser for instructions on how to block or delete cookies. Limiting, blocking or deleting cookies may impact your user experience of our website, including access to certain personalized features.

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